Founder, CEO & Customer Success Executive

Building High-Performing Teams.

20+ years leading teams, driving revenue growth, and building strategic partnerships from startups to Fortune 500.

Nick Thomas

From startup founder to enterprise leader.

Former Founder & CEO who built a company from the ground up to a successful PE exit. Now leading Customer Success at AWS across a multi-billion-dollar portfolio spanning cloud, gaming, media, and telco.

When I'm not challenging the status quo or building new solutions, you'll find me talking with like-minded people, hiking up a mountain, or racing my car on the track.

  • Customer Success Leadership
  • Revenue Growth & Retention
  • Digital Transformation & AI
  • Team Building & Talent Development
  • Executive Partnerships
  • Startup to Enterprise Scale

Work Hard, Live Hard

Building High-Performing Teams
Team Leadership

Building High-Performing Teams

Scaling teams from 2 to 30+, bar-raising talent, and developing customer-obsessed cultures that drive results.

Developing Executive Relationships
Executive Partnerships

C-Suite Relationships

Building lasting partnerships with executives and decision-makers across gaming, entertainment, and enterprise technology.

Growth through Outcomes
Revenue & Retention

Outcome-Driven Growth

Exceeding multi-billion-dollar revenue targets through customer health analytics, success planning, and data-driven interventions.

Rethinking the status quo
Innovation & Scale

Think Big - Impact at Scale

From founding a company to leading digital transformation, cloud adoption, and GenAI programs at enterprise scale.

Work Hard, Play Hard, Build Passion
Having Fun

Work Hard - Build Passion

Enjoying work isn't a luxury, it's a necessity to build a lasting impact.

Life outside of work
YOLO...

Life outside of work

Pushing the limits of what's possible and living life to the fullest.

Let's build something together.

Looking to connect on leadership, customer success, or a new opportunity? Drop me a message.